Counter.wmail-service.com is a malicious domain used as a Command & Control (C&C) server for the VenomSoftX malware. This dangerous JavaScript-based RAT (remote access trojan) is designed to steal cryptocurrencies, clipboard content, and fingerprint the infected machine, among other things.
If you suspect that your computer has been infected with this malware, it’s essential to take immediate action to remove it. Failure to do so can result in data theft, financial loss, and other serious consequences.
To remove the “Wmail-Service.com” Trojan from your computer, here are the steps you can follow:
Here are the steps to remove “counter.wmail-service.com” malware from your computer with proper subheadings and optimized for the given keywords:
Step 1: Terminate Malicious Processes with Rkill
- Download and run Rkill, a tool that terminates known malicious processes.
- This step stops any VenomSoftX processes that are currently running on your computer.
Step 2: Uninstall Malicious Programs
- Open the Windows Control Panel.
- Uninstall any programs that you don’t recognize or believe may be related to the malware.
- This step can help eliminate the source of the malware and prevent further infections.
Step 3: Remove Malicious Browser Policies
- Use a tool like the Chrome Policy Remover to remove any policies set in your browser by the malware.
- This step ensures that you can reset your browser settings.
Step 4: Delete Malicious Files and Folders
- Manually search for and delete any files or folders related to the malware.
- Malware often hides its files in hard-to-find locations.
- This step can be challenging but is crucial to ensure complete removal of the malware.
Step 5: Reset Browser Settings to Defaults
- Consult your browser’s documentation to learn how to reset its settings.
- Resetting your browser to its default settings can help remove any changes made by the malware.
Step 6: Remove Malware with Malwarebytes
- Download and run Malwarebytes, a powerful anti-malware tool that can detect and remove a wide range of malware, including the VenomSoftX malware associated with “counter.wmail-service.com”.
- Malwarebytes scans your computer for any remaining malware and removes it.
Step 7: Scan for Rootkits and Other Malware with HitmanPro
- Download and run HitmanPro to scan your computer for rootkits and other malware that other anti-malware tools may miss.
- HitmanPro detects and removes any remaining malware on your computer.
Step 8: Remove Adware and Browser Policies with AdwCleaner
- Download and run AdwCleaner, a free tool that can remove adware and unwanted browser extensions, including those related to “counter.wmail-service.com”.
- AdwCleaner scans your computer for any remaining malware and removes it.
It’s essential to note that removing malware can be complex and time-consuming. If you are unsure of how to proceed or have difficulty removing the malware, seek help from a qualified computer technician or IT professional.
